SAP Knowledge Base Article - Preview

2673853 - ORA-00600 and ORA-07445 After SUSE Kernel Upgrade


In the Oracle alert log, you noticed that different ORA-00600 and ORA-07445 occurred after upgraded SUSE Kernel to SLES 11 SP4, Kernel 3.0.101-108.57. 


Mon Jul 02 07:00:03 2018

Errors in file /oracle/<SID>/saptrace/diag/rdbms/<SID>/<SID>/trace/<SID>_m000_4946.trc  (incident=1866192):

ORA-00600: internal error code, arguments: [kgajd_1], [], [], [], [], [], [], [], [], [], [], []

ORA-00448: normal completion of background process

Incident details in: /oracle/<SID>/saptrace/diag/rdbms/<SID>/<SID>/incident/incdir_1866192/<SID>_m000_4946_i1866192.trc


Mon Jul 02 07:43:37 2018

Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0xFF00000028] [PC:0x5D288BA, dbgdSyncEventGrpsDirect()+474] [flags: 0x0, count: 1]

Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0xFF00000308] [PC:0x2F196F6, kxfxsGetExecStart()+38] [flags: 0x2, count: 2]

Exception [type: SIGSEGV, SI_KERNEL(general_protection)] [ADDR:0x0] [PC:0x61640D9, xsstatedump()+281] [flags: 0x2, count: 3]

Mon Jul 02 07:43:38 2018

Process J002 died, see its trace file

Mon Jul 02 07:43:38 2018

kkjcre1p: unable to spawn jobq slave process

Mon Jul 02 07:43:38 2018

Errors in file /oracle/<SID>/saptrace/diag/rdbms/<SID>/<SID>/trace/<SID>_cjq0_6410.trc:


Tue Jul 03 07:30:01 2018

Exception [type: SIGFPE, Integer divide by zero] [ADDR:0x5A709F1] [PC:0x5A709F1, skgmrf_create()+1809] [flags: 0x0, count: 1]

Errors in file /oracle/<SID>/saptrace/diag/rdbms/<SID>/<SID>/trace/<SID>_m001_19683.trc (incident=1872102):

ORA-07445: exception encountered: core dump [skgmrf_create()+1809] [SIGFPE] [ADDR:0x5A709F1] [PC:0x5A709F1] [Integer divide by z

Incident details in: /oracle/<SID>/saptrace/diag/rdbms/<SID>/<SID>/incident/incdir_1872102/<SID>_m001_19683_i1872102.trc




  • All SAP systems
  • Oracle database 12c
  • OS SUSE Linux


3.0.101-108.57, skgmrf_create, ORA-00600, ORA-07445, type: SIGFPE, Integer divide by zero, type: SIGSEGV, SI_KERNEL(general_protection), SUSE 11 , KBA , BC-DB-ORA , Oracle , BC-OP-LNX-SUSE , SUSE Linux , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.