Failed to connect to system in SAP Analytics Cloud (SAC)
Failed to load https://<HANAHOST>:<HANAPORT>/sap/bc/ina/service/v2/GetServerInfo: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Origin 'https://<customer-prefix>.<data-center>.sapanalytics.cloud' is therefore not allowed access.
GET https://<HANAHOST>:<HANAPORT>/sap/bc/ina/service/v2/GetServerInfo 401 (Unauthorized)
Request URL: https://<HANAHOST>:<HANAPORT>/sap/bc/ina/service/v2/GetServerInfo
Request Method: GET
Status Code: 401 Unauthorized
Remote Address: <HANAADDRESS>:<HANAPORT>
Referrer Policy: no-referrer-when-downgrade
- SAP Analytics Cloud
- SAP HANA
Reproducing the Issue
- Configure Live Data Connection to SAP HANA per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/cc03773d7f554c4ebc9e29b4c2792e26.html
- When creating the Live Data Connection in SAP Analytics Cloud and notice the error
When adding the SAP Analytics Cloud tenant url to Allowed Origins in SAP HANA a trailing slash was included: https://<customer-prefix>.<data-center>.sapanalytics.cloud/
- Log on to your SAP HANA XS Admin page (/sap/hana/xs/admin) as the System user or a user assigned to the following roles: sap.hana.xs.admin.roles::RuntimeConfAdministrator and sap.hana.xs.admin.roles::SAMLViewer
- Go to the XS Artifact Administration panel and navigate to sap.bc.ina.service.v2
- Select the sap.bc.ina.service.v2 package, switch to the CORS pane
- Click "Edit"
- Select the Allowed Origins entry with the trailing slash
- Click "Delete"
- Click "Add"
- Enter the SAP Analytics Cloud tenant URL without the trailing slash: https://<customer-prefix>.<data-center>.sapanalytics.cloud
- Click "Add"
- Click "Save"
- Click "OK"
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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