SAP Knowledge Base Article - Public

2671958 - Multiple Languages for Families and Roles - SuccessFactors Employee Profile

Symptom

Translate Families and Roles in JDM either via instance or via Provisioning - Employee Profile - JDM

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

Go to Manage Job Roles

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 Click on Family, Select download

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 Select Roles you want to download and "Include IDs(Family, Role, Competency, Behavior)" and click on Download

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 You will have a template such as below:

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 Translate a Family and Roles

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 Resulted to an error message

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Resolution

Families and Roles in JDM1.0 do not support multiple languages. They can only have 1 language in JDM1.0

This is the expected behavior for importing Families and Roles.

Job Profile Builder (JPB or JDM2.0) can support multiple locales for Families and Roles. But for this, we need to enable "JDM2.0" in Provisioning, and migrate all the data from JDM1.0 to JPB.

Customer can choose whether they need to use JDM1.0 or JDM2.0. They can discuss this with their CSM or Partners.

Keywords

SuccessFactors; Families & Roles; Administrative Support Families; , KBA , LOD-SF-EP-JDM , Job Description Manager , Problem

Product

SAP SuccessFactors HXM Suite all versions