Symptom
Hiring manager cannot see New Hire Activities Tile under ToDo in Home Page
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Logon to instance as Manager or Proxy as Manager;
- Check on ToDo List
- New Hire Manager is missing
Cause
- No New Hire Activities Assigned to Manager
- Activities assigned are Optional
Resolution
- Check Manager Hiring Activities;
- See if there are pending activities;
- If there are none, then it is expected. NHA Tile will only appear if there are pending activities;
- If there are activities but still not appearing go to Admin Center > Configure New Hire Activity Planning Process;
- Check New Hire Activity if pending activity is Optional;
- If it is Optional then it is expected that NHA tile will not appear;
Keywords
Hiring Manager Activities; New Hire Activity; ToDo Tile; NHA; Manager; Tiles; Onboarding Tiles , KBA , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding