SAP Knowledge Base Article - Public

2671907 - New Hire Activities Tile for Manager is not appearing in ToDo - Onboarding

Symptom

Hiring manager cannot see New Hire Activities Tile under ToDo in Home Page

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logon to instance as Manager or Proxy as Manager;
  2. Check on ToDo List
  3. New Hire Manager is missing

Cause

  • No New Hire Activities Assigned to Manager
  • Activities assigned are Optional

Resolution

  • Check Manager Hiring Activities; 
  • See if there are pending activities;
  • If there are none, then it is expected. NHA Tile will only appear if there are pending activities;
  • If there are activities but still not appearing go to Admin Center > Configure New Hire Activity Planning Process;
  • Check New Hire Activity if pending activity is Optional;
  • If it is Optional then it is expected that NHA tile will not appear;

Keywords

Hiring Manager Activities; New Hire Activity; ToDo Tile; NHA; Manager; Tiles; Onboarding Tiles , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding