SAP Knowledge Base Article - Public

2671183 - No email recipient has been maintained

Symptom

In Application log of app Manage Automatic Payment (App ID F0770)  Error No email recipient has been maintained is raised

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • Financial Accounting (FI)
  • SAP S/4HANA Cloud

Cause

The error is raised for the output requests with email channel not correctly maintained for the payment advice.

Resolution

The receiver email address is not maintained in APP Maintain Business Partner (APP ID BP)

You need maintain same in your BP master data section: Vendor: Correspondence - Field Clrk's Internet add:  (Internet address of partner company clerk)

clksinternetaddress.png

Refer also to test SCRIPT J60 BRF+ Settings for Payment Advice

See Also

2228657 - Release Information Note: Manage Automatic Payments - attachment Configuring the Output of Payment Advice Documents

2808603 - Output Parameter Determination - Creation of condition Field

2756062 - Email address from customer master data is not considered for output of payment advice in "Manage Automatic Payments" app

Keywords

F0770, F110,  CLOUD, SAP_BR_AP_ACCOUNTANT, SAP_BR_AR_ACCOUNTANT, SAPF110S, ACH, application log, vendor, BP, EMAIL , Supplier, payment advice, OBPM4, LFB1, INTAD, US_ACH_FSN, J60 , KBA , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , FI-AP-AP-B , Payment Progam / Payment transfer (DE, JP, US) , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud all versions