SAP Knowledge Base Article - Preview

2670213 - SF User Connector error: "Could not get deleted student record"

Symptom

JAVA Error below is thrown while records from BizX are loaded into LMS via SF User Connector:

Unexpected Error.retrieveDeletedStudentRecord(): Could not get deleted student record. 
java.sql.SQLIntegrityConstraintViolationException: ORA-02291: integrity constraint (CUSTOMER_STAGE_TMS.FK_STUD__REGION) violated - parent key not found 
ORA-06512: at "CUSTOMER_STAGE_TMS.PKG_STUDENT", line 3383 
ORA-06512: at line 1 


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Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Product

SAP SuccessFactors Learning all versions

Keywords

SF User connector error, parent key not found, Could not get deleted student record, integrity constraint, CUSTOMER_STAGE_TMS.FK_STUD__REGION, ORA-02291 , KBA , LOD-SF-LMS-CON , Connectors , Problem

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