SAP Knowledge Base Article - Preview

2669783 - S-User authorizations required for HEC Service Request application - SAP ONE Support Launchpad

Symptom

  • Authorization change to access Service Requests for HANA Enterprise Cloud (HEC) customers
  • Unable to access the HEC Service Request tile
  • Authorizations required for HEC Service Requests
  • Authorization error trying to access cloud Service Requests tile for HEC
  • Cannot open the Service Request tile
  • SR not working
  • Cannot access the Service Requests tile
  • Cannot access the HEC application tiles


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Environment

Keywords

Service Request, HANA Enterprise Cloud (HEC), authorization, Display Service Request, Create Service Request, Create Billable Service Request, service messages , new Service Request tile for HEC cloud , hana enterprise cloud , , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-HEC , SAP Support Portal for HEC Customers (Content) , How To

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