Over time the Catalog Search has become slower to the point where it is throwing an error:
A system exception occurred while performing the search. Please try again. if the issue persists contact your system administrator.
SAP SuccessFactors Learning
Reproducing the Issue
Perform catalog searches
- Search results take a long time to generate results and eventual error is displayed to the user performing the search.
This is due to the Power Search Optimization Automatic process being disabled for an extended amount of time
- Enable the Power Search Optimization AP, it is reccomended this be run weekly
- To do this go to System Admin > Automatic Processes > Power Search Optimization
SF, success factors, LMS, slow catalog search, slow search, catalog search error, catalog optimization , KBA , LOD-SF-LMS-CAT , Catalog , Problem