SAP Knowledge Base Article - Public

2669489 - Issue Resolved by Internal Team - Onboarding

Symptom

The issue reported via a support incident required the Cloud Support Engineer to engage with our internal team for a resolution.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Onboarding

Resolution

Our internal team has fixed the ongoing concern you reported after performing a task in the back-end or database level which resolved the issue.

Keywords

SF, success factors, ONB, OBD, on boarding, COSD, COSR , KBA , closed by internal team , incident closed , incident resolved , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Onboarding all versions