You cannot find all the attachments of an Opportunity into the Sales Quote created from it.
SAP HYBRIS CLOUD FOR CUSTOMER
Reproducing the Issue
- Go to the Sales workcenter.
- Go to the Opportunities view.
- Open Opportunity ABC (ABC represents the Opportunity you need to create a follow-up Sales Quote for; it currently has several attachments of various extensions and document types).
- Click the New button.
- Open the new Opportunity.
- Go to the Attachments facet.
Results: Not all attachments are copied into the new Sales Quotes.
Attachments with customer-defined document types are copied in case the original and target objects both support the document type, and so for SAP-defined document types, which are only copied in certain cases.
This is the current system behaviour.
The requirement to change the design is considered to be part of the Product Roadmap for upcoming releases.
Attachments, Document type, Standard Attachments, Follow-up Sales Quote. , KBA , LOD-CRM-OPP , Opportunity Management , Problem