You uploaded international address of an account via Migration of Customers, however it is not showing in International Version as expected.
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to the Customers work center.
- Open the Accounts view.
- Open the account you have imported the addresses.
- Go to the Addresses tab.
- Click on the Actions button, then click on International Version.
- Choose to "Show in" the required script.
- See that the fields are empty.
The international version is empty because it has not been maintained there yet. The option for uploading via Migration of Customers only import another entry of address, but it is not related to International Address.
This is the standard behavior.
The international version of addresses needs to be maintained in UI.
international version; address; account; , KBA , LOD-CRM-ACC , Account , Problem