SAP Knowledge Base Article - Preview

2668288 - Differences between personalized S-User and Technical Communication User


  • Where should the regular S-User ID be used in Solution Manager?
  • Which steps in Solution Manager require the Technical Communication User (S-User ID)?
  • Which S-User ID needs to be used on Step 3.1 RFC Connectivity when configuring Solution Manager?
  • Which S-User ID needs to be entered on Step 3.2 Support Hub Connectivity when setting up Solution Manager?
  • Is the wrong S-User ID be used in Solution Manager?



  • Solution Manager 7.2 SP05 and higher
  • Technical Systems with ST-PI 740 or higher
  • Focused Run for SAP Solution Manager


SAP Focused Run all versions ; SAP Solution Manager 7.2


Technical Communication User, AISUSER, SDS_CONFIGURATION , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SUP , Service Desk / Incident Management , XX-SER-SAPSMP-USR , User Administration , SV-FRN-INF , Infrastructure , SV-SMG-INS-CFG-SYP , System Preparation , Problem

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