SAP Knowledge Base Article - Public

2667071 - Drag and Drop in Visits on Calendar in Offline Mode is not Possible

Symptom

In the C4C Extended App you notice that drag and drop of visits in the calendar is not possible when in offline mode.

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Create a visit in online mode.
  2. From user drop down click on Synchronize and select Go offline.
  3. Navigate to the visit in the Calendar.

Drag and drop the created visit to a different date. You notice that the visit stays in the same place without any changes.

Cause

The drag and drop activity is not supported in offline mode, it is an online only feature.

Resolution

This is expected system behaviour.

Keywords

"visit" "offline" "extended" "drag and drop" "calender" , KBA , offline , visit , extended app , drag and drop , calender , LOD-CRM-CAL , Calendar Control , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions