SAP Knowledge Base Article - Public

2666892 - Use email as external applicant userId - Recruiting Management

Symptom

This article provides information the Provisioning opt-in called "Use email as external applicant userId" and how this may affect the external candidate account creation.

Please notice that enabling/disabling this functionality requires access to the system backend. This article is being set as external just so Implementation Partners may find this information.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Recruiting Management - All versions

Resolution

The setting is found under Provisioning > Company Settings.

  • When this option is disabled, the primaryEmail (username) and contactEmail (email) fields are both available on the create account screen.
  • When this option is enabled, only the contactEmail (email) field is available on the create account screen, and the primaryEmail (username) field is hidden and will be set to the same value by default. This is the preferred setting for most client instances.
  • The primaryEmail field is the unique identifier for the external candidate. It is not possible to create two external candidates in a single instance with the same primaryEmail value.

Candidate creation page with the functionality DISABLED:

2018-07-06_17-55-57.png

 

Candidate creation page with the functionality ENABLED:

2018-07-06_17-56-41.png

Keywords

Use email as external applicant userId, Password Reset Email , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions