SAP Knowledge Base Article - Public

2666789 - Location Field Missing from Drop Down When Building Rules in RCM

Symptom

  • When constructing a new rule for the RCM module, the location field is missing from the drop-down list
  • The field does not appear as target or source target field.

Target Field:

location2.jpg

Source Field:

location4.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to Admin Center > Configure Business Rules
  2. Create a new basic Rule
  3. Open the field drop-down menu under Then clause
  4. Location field is missing

Cause

  • The issue is caused by a system limitation.
  • When the Location field is configured as an object and the multiselect attribute is set to true, the system does not support the use of this field in the rules.

Here is an example of the field configured that will not work in the business rules:

location1.jpg

Resolution

  • Due to system design, Business Rules do not support fields which support multiple values.
  • If it is necessary to use the location field in the rules, set the location object field to have a single value (multiselect = "false").

Keywords

sf, success factors, RCM, location_obj, not appearing, can't use , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions