SAP Knowledge Base Article - Public

2666497 - Error when sending offer approval (fingerprint 25edf0a6b9dad607bfa0dbc78fb4c6b49a9fa7eb)


An error is appearing when sending an offer approval for approval. The error message contains an errorID and the fingerprint 25edf0a6b9dad607bfa0dbc78fb4c6b49a9fa7eb.


 SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Create a new offer approval or edit an existing one.
  2. Send the offer for approval.
  3. Get the error message with the fingerprint 25edf0a6b9dad607bfa0dbc78fb4c6b49a9fa7eb.


The reason this is happening is because you are not using the standard country picklist for the country field in the offer detail XML.


To fix this you will have to edit the picklistID associated with the standard country field in the offer detail XML. You will have to use the 'country' picklistID because any other picklistID will cause the error.


25edf0a6b9dad607bfa0dbc78fb4c6b49a9fa7eb, offer approval, country, picklist, error , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


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