SAP Knowledge Base Article - Preview

2666452 - SAP Contact Center Customer Connection program

Symptom

  • Your business has come across a problem or need which is currently neither supported, nor available in the SAP Contact Center (CCtr) product.
  • You feel this new idea would also benefit other SAP Contact Center business users and would like to present your request to SAP through the correct channel.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

SAP Contact Center 2020, Contact Center, Enhancements, Feature request, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, Business Communication Management , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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