- Your business has come across a problem or need which is currently neither supported, nor available in the SAP Contact Center (CCtr) product.
- You feel this new idea would also benefit other SAP Contact Center business users and would like to present your request to SAP through the correct channel.
SAP Contact Center 7.0
SAP Contact Center 2020, Contact Center, Enhancements, Feature request, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, Business Communication Management , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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