SAP Knowledge Base Article - Public

2666359 - Wrong date format on BizX in extended user information fields

Symptom

Date field is shown with month and day digits interchanged, although live profile import file is with the correct format.

One field that faces this issue is the Date of Birth from Personal information.

Environment

SAP SuccessFactors BizX Platform

Cause

Import job uses a locale with other date format (mm/dd/aaaa or dd/mm/aaaa) from what intended to be on the file.

Resolution

On Live Profile Imports, you have the field Supported Locales and this field will determine if the system will use the first digits as months or days (accordingly to what is used on the locale) to import the data.

For example, if you use the instance in English and your import file is using mm/dd/aaaa format, if you choose Español (Spanish) as locale for the job, the dates will be imported using format dd/mm/aaaa, so it will be shown wrongly on the front end.

Keywords

Live Profile Import DateOfBirth , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HXM Core all versions