SAP Knowledge Base Article - Public

2666252 - Can email templates created in document generation be used for EC Alerts?

Symptom

Document generation templates can be used to send workflow emails. Is this possible for EC Alerts as well?

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Cause

EC alerts are intended to be a simple notification to make aware that there is an upcoming change in an employees' data. It should not be used to generate a very specific message.

Resolution

Document Generation templates are not supported for EC Alerts.

Keywords

EC Alerts, Document Generation, email notification , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem

Product

SAP SuccessFactors HXM Suite all versions