Symptom
You want to add the Distribution list as an IT contact.
Environment
SAP Business ByDesign, SAP Hybris Cloud for Customer
Resolution
IT contact can be created for one specific user in the system. Only an existing user in the system can be assigned the role of IT contact. This is the standard behavior of the system.
Distribution list is not allowed to maintain as an IT contact email ID.
Keywords
Distribution list as an IT contact. , KBA , distribution list as an it contact , it contact , SRD-CC-CC , Control Centre , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions