2665516 - Adding Distribution list as an IT contact

You want to add the Distribution list as an IT contact.

SAP Business ByDesign, SAP Hybris Cloud for Customer

IT contact can be created for one specific user in the system. Only an existing user in the system can be assigned the role of IT contact. This is the standard behavior of the system.

Distribution list is not allowed to maintain as an IT contact  email ID.

Distribution list as an IT contact. , KBA , distribution list as an it contact , it contact , SRD-CC-CC , Control Centre , Problem

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions