SAP Knowledge Base Article - Preview

2662483 - Item 10: No Item category could be determined when creating a Service Request - Solution Manager

Symptom

  • Creating a Service Request from Service Catalog is giving errors:

    Item 10: No Item category could be determined
    Item 10: Conversion factors are invalid
    Date type specific customizing missing for date type SRV_START


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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

Non-SAP Services, SAP Services, Service Order, SMSO, ZMSO , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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