SAP Knowledge Base Article - Preview

2662129 - Can't log in with a Technical Communication User (S-User ID) - SAP ONE Support Launchpad

Symptom

  • You want to transfer a S user to a technical user
  • You want to change a Support Hub User to a normal S user
  • You try to login to Launchpad with a Support Hub User and receive error 'Sorry, we could not authenticate you. Try again.'
  • You do not see a normal S user in Support Hub application
  • You do not see a Support Hub User in SAP One Support Launchpad User Management application


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Environment

Product

SAP Solution Manager 7.1

Keywords

technischen User in S-user umwandeln, S-user in technischen User umwandeln , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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