SAP Knowledge Base Article - Public

2661712 - Unable to Delete /Cancel the Migrated Purchase Order

Symptom

You have migrated the purchase order and you are unable to delete or cancel the order after the successful migration.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Delete and Cancel button is grayed out

Cause

If the migrated purchase order is in status Sent or Acknowledgement Received or Not Yet Acknowledged, only for such purchase orders Deletion is not allowed. And rest of purchase order status you cannot Delete them. If the migrated purchase order is in Follow-Up Document Created status ,which means you have also migrated the corresponding Inbound Delivery(goods receipt) and Supplier Invoice. Since the follow up documents were not available in ByDesign system, you cannot cancel them, thus you cannot cancel purchase order as well.

Resolution

You can only Delete the purchase orders which are in status In Preparation. You cancel purchase order which are in status Sent or Acknowledgement Received or Not Yet Acknowledged. If the migrated purchase order is in Follow-Up Document Created status, please Finish them manually and then create new purchase orders.

Keywords

Delete migrated purchase order, Delete Migrated PO,cancel migrated purchase order, cancel Migrated PO , KBA , delete migrated purchase order , delete migrated po , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign 1908 ; SAP Business ByDesign 1911 ; SAP Business ByDesign 2002 ; SAP Business ByDesign 2005