SAP Knowledge Base Article - Public

2661710 - Feed can not be Deleted

Symptom

It is not possible, even for an administrator user to delete the manual feed updates of other users.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the system with User01 (where User01 is an administrator user with admin rights).
  2. Go to the Customers work center.
  3. Go to the Account view.
  4. Search and open account XYZ (where XYZ represent the account name).
  5. Go to the Feed facet .

User01 is able to delete his/her feed updates, but this administrator user i.e. User01 do not have right to delete manual feed updates of User02 (where User02 represent other user).

Note :Above steps is referring to account document, but it applies to all other documents also.

Cause

Even if user is an administrator, he/she is not allow the deletion of manual Feed of other users.

Resolution

This is an expected system behavior.

1.  If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
2.  If you are a customer:

    1. Contact your Account Executive;
    2. Check the link https://www.sap.com/services/innovation.html#contact-us.

        C4C : An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Keywords

Feed update, Administrator, Manual feed , User , KBA , account , feed deletion not possible , feed facet , SRD-CC-FED , Feeds , AP-RC-UIF-RT , UI Framework Runtime , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions