SAP Knowledge Base Article - Public

2660525 - "You were not automatically logged on to the remote data source." error in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

"You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration." error when accessing a story using a Live data connection with SSO authentication in SAP Analytics Cloud (SAC).

You are using an external IdP with your service provider's SAML Configuration's Identity Provider Discovery mode set to Manual.

datasource saml.JPG

Environment

  • SAP Analytics Cloud 2019.15

Reproducing the Issue

  1. Create a Live Data Connection with SSO Authentication using your custom IdP
  2. Open a story using this Live Data Connection
  3. Notice that the SSO popup will show and a page to select the Identity Provider manually.
  4. Notice after 3-5 seconds the error will occur in SAP Analytics Cloud and authentication will fail

Cause

Currently setting this Identity Provider Discovery mode to manual is not supported, but if the Identity Provider is selected by the user before the timeout, then the authentication will succeed.

Resolution

Change your Identity Provider Discovery mode to Automatic by following the guide below.

https://help.sap.com/saphelp_nw73ehp1/helpdata/en/94/930eb4ac7a467f99a9b54f908497a2/frameset.htm

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0