SAP Knowledge Base Article - Public

2659697 - How to Restrict Business Users by consuming License in ByD Production tenant.


User want to Restrict Business user to consume License type in the ByD/C4C.


SAP Business ByDesign and SAP Hybris Cloud for Customer.


By applying Business User Lock to Active Business User from the Application and User Management work center, you can stop/restrict Business users to consume license for the production tenant.

To lock business user you can follow the below steps:

1. Go to Application and User Management work center
2. Go to Business User view
3. Search the respective User and click on Edit Attribute
4. In the new window check the User Locked check box
5. Click on Save and Close

Same is highlighted  in the below screenshot.

Lock User.png


  • Active Business Users from the production system will only consume the License Type in the ByD and will be considered for the Billing Cycle.
  • Counted User Check box is for customer reference to know the overview of License Type assignments and the Active Users in the production system.
  • Adding User Subscription for a user will reflect these details in the User Subscription view in the Service Control Center work center in which you will be able to see the License Types, Traffic Signals, about the License Type Usages and Users assigned to a License Types.

See Also

Blog: All About Service Control Center in SAP Business ByDesign(ByD)


Lock Business User, Restrict User to consume License, stop consuming License. , KBA , lock user , SRD-CC-CC , Control Centre , Problem


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