SAP Knowledge Base Article - Preview

2659632 - Integration Center can't connect to an external SFTP due to IP restrictions

Symptom

You are using Integration Center to connect to an SFTP not hosted by SAP and it is returning the error below:

"Cannot connect to sftp://username@sftp.hostname.com:22
Could not connect to SFTP server sftp.hostname.com from IP Address <IP_address>. Please check to see if IP Address <IP_address> is added into allow list by your SFTP server. Contact your IT for more information".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center

Product

SAP SuccessFactors HCM suite all versions

Keywords

Public SFTP; SFTP owned by customer; Cannot connect to SFTP; allow list by your SFTP server, ftp, connection, error, connectivity, successfactors, sf, success factors, firewall, block, blocking, 3rd party sftp, vendor sftp, third party sftp, customer sftp , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem

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