We have a printer installed and it does not print through Crystal Reports for Visual Studio runtime.
It does print through Word and other third party applications
Why does CR for VS have issues printing?
Crystal Reports for Visual Studio
Various Windows Operating Systems
Test printing with Word or other third party application is not a valid test, typically they use Native C++ code which accesses the DEVMODE structure to do the printing.
In a .NET applciation the Framework uses the .NET API functions to do the printing, which is not the same as the C++ runtime.
To test if the Framework is compatible with your printer and configuration download the attached sample app and test.
Run the app and all it will do is stream a text file to the printer using the Framework API's - System.Printer methods....
For a quick test, hoping all dependencies are installed, you can extract the zip file and browse into the \bin\release folder and double click the EXE
Printing, framework, CR for VS, printer test , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To