SAP Knowledge Base Article - Public

2657890 - Application error on saving Job & Comp info changes

Symptom

Application error when trying to edit job information or comp information with fingerprints :

  • 349e3832156f8b73226d6b2c544db1477ee3a01a
  • 6279ed8db1b16326139d95ce69ad58a438548bbf

Environment

Employee Central : Employment information

Reproducing the Issue

Change any value in job inforamtion and save, or in comp information and save.

Cause

A custom string type field is having data type as picklist instead of string:

corrupted Custom-string.png

Resolution

If data was not already present in these affected fields and no dependencies:

  1. Goto admin tools > manage business configuration > job info / comp info > cusotm string fields
  2. Find the custom strings having picklist associated but dataType is also set as PICKLIST.
  3. Delete the field and again add back and associate picklist and save.

  

If data is present in these affected fields:

  1. Go to adHoc reporting or advanced reporting and take a back up of exisiting data.
  2. Follow steps mentioned above to change the datatype of picklist.
  3. Import the data back to employees post change with valid picklist codes.

It should look like below post adding back:

proper datatype.png

Keywords

error on saving job info, error on comp info, 349e3832156f8b73226d6b2c544db1477ee3a01a, 6279ed8db1b16326139d95ce69ad58a438548bbf, fingerprint=, FormatException, , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HCM Core 1805