SAP Knowledge Base Article - Public

2657332 - Offline Link Not Working In Production

Symptom

You are trying to work with your production tenant in Offline mode using the Google Chrome offline simulator link:

https://myXXXXXX.crm.ondemand.com/sap/public/ap/ui/repository/SAP_BYD_UI/HTML5/newofflineapp.html

Environment

SAP Hybris Cloud for Customer Extended Edition

Reproducing the Issue

  1. Enter the URL link in the address bar in Google Chrome.
  2. Hit Enter.
  3. A blank page with error message "An exception was raised." appears.

Cause

Offline in Chrome browser is not supported in production tenants due to security reasons. It is productively only supported in the apps.

Keywords

Extended edition, app, offline, Chrome, browser, simulator, mobile , KBA , offline , mobile , app , chrome , browser , simulator , extended edition , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , How To

Product

SAP Cloud for Customer 1805