SAP Knowledge Base Article - Preview

2657012 - Failed to obtain served license usage information for checked-out ASE_CORE - SAP ASE

Symptom

  • The following license checkout message happens when starting a DB.
    SySAM: Failed to obtain served license usage information for checked-out ASE_CORE. This is not a critical failure but may affect license reporting.
    SySAM: Failed to obtain license(s) for ASE_CORE feature from License Server 27000@a_server.abc.com.
    SySAM: No license server system for this feature.
    SySAM: There is a license server manager/vendor daemon running, but it's for
    SySAM: other vendors.
    SySAM: License feature name:  ASE_CORE
    SySAM: License search path:   27000@a_server.abc.com,27000@b_server.abc.com,27000@c_server.abc.com:/home/sybase/SYSAM-2_0/licenses/served.lic:
    SySAM: FLEXnet Licensing error:-3,241


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SySAM2.4 - a Three Server Redundancy Cluster.
  • FQDN is configured on the hosts running a SySAM license server.

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Three Server Redundancy Cluster, served license, FQDN, , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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