When a customer created Notes from Action in People Profile, the notes created does not display immediately in the Notes Portlet. You need to click on Refresh to have the newly added Notes displayed. Creating notes by clicking on Add Note under the Notes portlet is fine.
SuccessFactors - People Profile
Reproducing the Issue
**All photos are from demo instance**
Go to People Profile > Click on Action > Add Notes
Add a note and Submit
Notes will not be displayed
unless you clicked on Refresh
Add Notes thru the "Add Note" button works
Go to People Profile > Notes > Click on "Add Note"
Create a note and Submit
Notes will be posted real-time
This is expected behavior, notes block & take action to add notes are 2 different channels to update notes, even notes block is not displaying on PP3 page(it could be hidden from configure people profile page), the user with edit notes permission could still add notes through take action. So if the data is changed from 1 channel(take action), the other channel(notes block) need to refresh to get the updated data. No auto-refresh between different channels currently
KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem