SAP Knowledge Base Article - Preview

2656306 - CRM IC: when pressing END, all changed or created business objects like accounts, business transactions are automatically saved

Symptom

  • In CRM Interaction Center, you create a business partner or change any data by mistake and you want to cancel your changes
  • Pressing END button saves all data without confirmation popup to ask if the data should be saved


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions

Keywords

KBA , CRM-IC-FRW , Framework , CRM-IC-SEA , Account Identification , CRM-IC-BF , Basic Functions for Business Transactions , Problem

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