SAP Knowledge Base Article - Preview

2655596 - Score Engagement Score cannot be displayed

Symptom

  • Navigating to Contact details and then to "Interactions", there is an error message thrown "An OData error occurred, contact your system administrator".
  • Error Log says "Score Engagement Score cannot be displayed due to technical error on database”.


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Environment

SAP Hybris Marketing On-Premise -  1709

Product

SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP NetWeaver 7.52 for SAP S/4HANA 1709

Keywords

KBA , CEC-MKT-DM-CON , Contact / Account UIs , Problem

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