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2655576 - FAQ: SAP S/4HANA Cloud integration with SFSF EC


Proceed to the Resolution section of this Frequently Asked Questions.

Content and software related SAP Notes/KBAs:

  1. Where to find the Technical support guide for integration of SAP S/4HANA Cloud with SFSF Employee Central?
  2. How to transfer employee’s availability information?
  3. What to check when the replication from SFSF Employee Central to SAP S/4HANA Cloud is not working?
  4. Where the SAP Best Practices Employee Integration - Employee Central Integration (‏JB1‏) is available?
  5. Where to find information about the installation of SAP Best Practices for SAP S/4HANA on-premise edition integration with SAP SuccessFactors Employee Central?
  6. What do I need to consider if have uploaded employee data into S/4HANA Cloud via Import Employee app and want to use the integration scenario for replicating employees from SAP SuccessFactors Employee Central?
  7. How can I delete employee or contingent worker data from S/4HANA Cloud?
  8. Which other options exist to maintain employee data in S/4HANA Cloud?
  9. Why did the user alias of a business user change although nobody performed a manual change of it in S/4HANA Cloud?
  10. Why do I observe an empty or incorrect value in the Correspondence Language field in S/4HANA Cloud?
  11. How can I avoid that replication of employee payment information to S/4HANA Cloud fails due to payment information format?
  12. What do I need to consider when assigning or reassigning a legal entity to an employee which shall be replicated?
  13. Which fields are replicated from Employee Central to S/4HANA Cloud and what is their mapping to the Employee Fact sheet and the Business Partner fields?
  14. Where can I find the common issues during the replication from SF to S/4HANA CLOUD?

Miscellaneous and questions on customer incidents:

  1. What information do I need to provide?
  2. What is the correct priority to choose?
  3. Which is the correct component when there is an issue in the S/4HANA integration with SFSF EC?
  4. How can I find the correct component for app related issues?
  5. Which kind of issues require consulting instead of support?
  6. Where can I discuss questions on employee integration related topics for SAP S/4HANA Cloud?
  7. How can I provide remote access to my SAP CPI tenant for an SAP Consultant?
  8. Why should I be careful to report maximally one issue per incident?
  9. How are the person ID external in SFSF EC and the personnel number & Business Partner ID in SAP S/4HANA Cloud related?



S/4HANA Cloud release independent.


SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions


Troubleshooting, Root Cause Analysis, Employee Central Integration, S/4HANA Cloud, Employee Integration, JB1, SAP_COM_0001. , KBA , CA-GTF-INT-EC , with SFSF EC (JB1, 1NL) , LOD-SF-INT-SAP , Please use LOD-EC-INT* , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , How To

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