SAP Knowledge Base Article - Preview

2655514 - Error: "Benefit server client date do not match"

Symptom

  • When trying to update a Benfit Enrollment via Take Action > Make Correction or by Inserting a New record the following error is received: "Benefit server client date do not match". Also, the error appears in job response file when importing Benefit Employee Claim data from Import and Export Data tool.
  • How to create backdated Benefit claim?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Benefit Server and Client Date do not Match, Benefit Enrollment, import, disable client date validation, past date, enrollment, future date, backdated claim , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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