SAP Knowledge Base Article - Public

2655444 - User Not Appearing Under Direct Approver List in the Purchase Request Approval Process

Symptom

Direct Approver are not visible under the purchase request approval process.

Environment

SAP Business ByDesign

Reproducing the Issue

Go to Application and User Management Work Center.
Select Approval Processes under Task Distribution View.
Select Approval process for Purchase Request
Select Copy.
Under Work Distribution select Direct Approvers.
Select Edit.
Search for employee user01 (user01 refers to the name of the employee)using the Filter icon.
You get the message No Records Found.

Cause

If you want the employees to appear in Direct Approvers dailog, then assign Work center view: 'MMA_OPERATIONALPURCHASING' for these users.

The users should be active/valid users and who have corresponding Work center view assigned from 'Application and User Management -> Business Users'
section.

Resolution

The system works as designed

Keywords

Direct Approver Purchase Request , KBA , AP-REQ-IR , Internal Request , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0