SAP Knowledge Base Article - Public

2655444 - User Not Appearing Under Direct Approver List in the Purchase Request Approval Process

Symptom

Direct Approver are not visible under the purchase request/Purchase order approval process.

Environment

SAP Business ByDesign

Reproducing the Issue

Go to Application and User Management Work Center.
Select Approval Processes under Task Distribution View.
Select Approval process for Purchase Request
Select Copy.
Under Work Distribution select Direct Approvers.
Select Edit.
Search for employee user01 (user01 refers to the name of the employee)using the Filter icon.
You get the message No Records Found.

Cause

The user does not have access rights to managing my area related to Purchasing.

Resolution

1.Assign Work center view: 'MMA_OPERATIONALPURCHASING' for the users.

2.Also the user should be active/valid

3.also  the user should have corresponding Work center view assigned like Purchase request and orders work center

  • Go to Application and User Management
  • Go to Business Users view
  • Go to new and choose edit access rights

Keywords

Direct Approver,Purchase Request,Purhase order , KBA , AP-PRP , Purchase Request Processing , Problem

Product

SAP Business ByDesign all versions