SAP Knowledge Base Article - Preview

2654936 - The Sales Unit Party is Not Available to Be Added to Ticket

Symptom

You went to the Involved Parties tab of a Ticket and cannot find the Sales Unit party to be selected as Role when clicking on Add.


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Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Sales Unit ; Customer Support ; Employee Support ; Involved Parties ; Party Determination , KBA , LOD-CRM-SRP , Service Request Processing , How To

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