SAP Knowledge Base Article - Public

2653807 - Visit Tasks and Surveys Data Source does not return any Data

Symptom

The Data Source Visit Tasks and Surveys does not show any data inspite of having relevant data in the system.

Environment

SAP Hybris Colud For Customer - Reporting

Reproducing the Issue

  1. Go to Business Analytics Work Center.
  2. Design Data Sources.
  3. Search for the Data Source Visit Tasks and Surveys or CODAPAVISITWLIB.
  4. Click on Preview.
  5. The Data Source does not show any data.

Cause

This Data Source is designed in such a way that it displays only those Tasks and Surveys which are added to the visits using the Plans and Routing Rules.

If there are no Routing Rules maintained in the system under the Work Center Activity Planner, the tasks and surveys are added through other Manual ways.

Such Visits with manually added taks and surveys will not be displayed in the Data Source.

Resolution

It is Expected System Behaviour.

Keywords

Visit Tasks and Surveys, Data Source, No data, Data not found, Data Missing ,CODAPAVISITWLIB , KBA , visit tasks and surveys , tasks , data source , surveys , no data , visits , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions