SAP Knowledge Base Article - Public

2652863 - Action Search Doesn't Display All Actions Even if Enabled in Manage Action Search

Symptom

Searching for customized actions in Search for Actions or People does not return all expected actions

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Search for customization string of Configure Object Definitions (configured with Manage Action Search)
  2. No results are found in Search for Actions or People

Cause

This issue may be caused by a stale or outdated search index

Resolution

  • Search index needs to be re-built
  • The permissions to perform such Rebuild of Action Search is limited to SAP Support Engineers, please raise an incident using component LOD-SF-PLT-SRH requesting the same

See Also

SAP Suppor Engineers:

  • Please follow internal memo steps
  • See INTERNAL KB article 2488359 - Rebuilding the Search Index for SOLR People Search

Keywords

sf, success factors, Action Search, Manage Action Search, Rebuild Action Search, Action Search index , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HXM Suite all versions