SAP Knowledge Base Article - Preview

2651903 - Cannot log into the SAP Support Portal / SAP ONE Support Launchpad with the S-User ID

Symptom

  • Cannot access the SAP Support Portal / SAP ONE Support Launchpad.
  • Your credetials were not accepted / could not be identified.


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Environment

Keywords

Login issue, S-User ID not identified, cannot access the SAP Support Portal , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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