SAP Knowledge Base Article - Preview

2651591 - Qty of serial numbers does not match qty of serialized product in item - Agentry

Symptom

The error:

"Qty of serial numbers does not match qty of serialized product in item"

comes up when adding serial numbers to service order in 'On Site' mode


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Environment

  • Service Manager 4.4
  • SAP Mobile Platform Server 3.0 SP13 PL03
  • iOS client

Product

SAP CRM Service Manager 4.4.0

Keywords

error 13, qty, serial, match , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-SAP-SM , Syclo SAP CRM Service Manager Application , Problem

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