SAP Knowledge Base Article - Public

2651535 - HTML Mashup is not Displayed Correctly


Your HTML mashup isn't shown correctly wherever it is embedded, even though it is working in the preview.


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Create a new HTML mashup.
  2. Enter your HTML code.
  3. Embed the mashup in any given view.
  4. Notice that the HTML code is shown corrupt.


This issue is usually caused by German Umlauts in the HTML code (e.g. ä, ö, ü).


The issue will be fixed with the 1808 release of Cloud for Customer.

As a workaround you can use HTML-Umlauts in the HTML code:

  • ä -> ä
  • ö -> ö
  • ü -> ü


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SAP Cloud for Customer 1805 ; SAP Cloud for Customer add-ins 1802