SAP Knowledge Base Article - Preview

2651225 - XSA fails to start - Received shutdown request via signal TERM 15

Symptom

After HANA 2.0 update XSA is failed to start and the last entry in the logs is to stop the xscontroller and xsexecagent via TERM 15:

xscontroller_0.log:

[Controller.Info]-[log]-[.]-[.]: Received shutdown request via signal TERM 15
[PlatformRouter]-[log]-[.]-[.]: Shutting down SAP WebDispatcher.

xsexecagent_0.log:

[EA.Main]-[log]-[.]-[.]: Received shutdown request via signal TERM 15
[EA.Main]-[log]-[.]-[.]: Stopping SAP XS Execution Agent...


If you check the status with sapcontrol, you can see also that the XSA services are not listed:

sapcontrol -nr 00 -function GetProcessList
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
hdbdaemon, HDB Daemon, GREEN, Running, 
hdbcompileserver, HDB Compileserver, GREEN, Running, 
hdbdiserver, HDB Deployment Infrastructure Server, GREEN, Running, 
hdbdiserver, HDB Deployment Infrastructure Server-HD3, GREEN, Running, 
hdbindexserver, HDB Indexserver-HD3, GREEN, Running,
hdbnameserver, HDB Nameserver, GREEN, Running, 
hdbpreprocessor, HDB Preprocessor, GREEN, Running, 
hdbwebdispatcher, HDB Web Dispatcher, GREEN, Running, 
hdbxsengine, HDB XSEngine-HD3, GREEN, Running,


Read more...

Environment

SAP HANA extended application services, advanced model (XSA)

Product

SAP HANA, platform edition 2.0

Keywords

XSA, shutdown, shutdown request, daemon.ini, TERM 15, xscontroller, xsuaaserver, xsexecagent, update, HANA, sapcontrol , KBA , BC-XS-RT , OP Runtime / XS Controller , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.