SAP Knowledge Base Article - Public

2651191 - There Is No Option to Choose an Attachment Type While Uploading a File to a Survey ID

Symptom

You cannot choose an Attachment Type while uploading a file to a Survey ID.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Visits work center.
  2. Go to the Visits view.
  3. Open the Visit ABC (ABC represents the Visit ID).
  4. Go to the Surveys tab.
  5. Open the Survey DEF (DEF represents the Survey ID).
  6. Select the Attachments button to add an attachment.
  7. There is no option to choose an Attachment Type to add to the Survey.

Cause

It is currently not supported to choose an attachment type on file upload (while answering the survey).

Resolution

This idea has been added to the Customer Influence Site in this link. You can select the attachment type during the survey design, however.

Keywords

Survey ; Attachment ; Attachment Type ; , KBA , attachment type , visits , survey , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer add-ins 1808