SAP Knowledge Base Article - Public

2651027 - How to check Integration Center Job Error Details

Symptom

How to identify the exact error reported from a Job via Integration Center

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors BiZx

Reproducing the Issue

NA

Cause

NA

Resolution

There are multiple ways on how to check if there are errors reported from your Integration Center Job.

  1. From the Integration Center > Select the Integration Center Job > Executions Tab (From the example below, the IC job reported has 7 errors)
    To check the exact error, Select the Date link from the Last Run Column

2018-05-31 05_35_11-SuccessFactors_ Integration Center.png

Upon opening the Date link for the error, it will navigate to the Execution Manager Dashboard, displaying the Job Error.
To review the full details, download the event log by selecting the down arrow icon on top of the table as seen on the screenshot below. The downloaded file comes into a CSV format displaying all the details for the error.

2018-05-31 05_42_36-SuccessFactors_ Execution Manager.png

2. Another alternative way to check the Integration Center Job Error is by navigating to the Execution Manager Dashboard directly.

To do so:

From the Admin Center > Execution Manager Dashboard > Integration Center Tab

ExecutionManager_IC.png

To filter specific to the Integration Center Job, Select the Process Instance Column and type the name of the Integration Center Job

FilterJob.png

3. From the Integration Center Job > Go To Review and Run tab > Select the Last Run Time Section and this will navigate the same through the Execution manager as desribed above.

ReviewRun.png

 

See Also

2276625 - Unable to access 'Execution Manager Dashboard' or 'Monitor Integrations' in Integration Centre

Keywords

Integration Center, Execution Manager Dashboard , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Core 1811 ; SAP SuccessFactors HCM Core 1902 ; SAP SuccessFactors HCM Core 1905 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508