SAP Knowledge Base Article - Preview

2650739 - Data cleansing cases with the error message - The document / transaction has the status 'archivable' and can not be changed" will fail

Symptom

You are receiving the following Message Text for certain types of Cleansing Cases in the CRM Web UI -

"Document/transaction has status Archivable and cannot be changed"


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Cleansing Case, Status Archivable, Cannot be changed , KBA , CRM-MD-BP , Business Partners , CRM-MD , Master Data , Problem

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