SAP Knowledge Base Article - Public

2649385 - Offboarding activities are not being created - Onboarding 1.0

Symptom

Offboarding activities are not appearing in Work Queue after initiating Offboarding from Employee Central.

Environment

SAP Successfactors Onboarding 1.0

Reproducing the Issue

  1. Initiate the termination Event in Employee Central;
  2. Check the Onboarding Work Queue.

Cause

One of the possible causes is that you don't have a process filter set in Onboarding Superadmin > Processes.

Resolution

  1. As the first step, please check all the settings described in the following article: 2396648 
  2. After that, please go to Onboarding >Processes > Process Filter;
  3. For the Offboarding process you should have a condition such as this one: IF PROCESS EQUALS OFFBOARDING

Keywords

offboarding, process, filter, not, set, onboarding, 1.0 , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding all versions