SAP Knowledge Base Article - Public

2649379 - SAP Jam - How to delete Alumni User profiles

Symptom

SAP Jam admin wants to remove Alumni user profiles. How to do that?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam Collaboration

Resolution

SAP Jam admins can remove alumni users profile via the following steps ->

  1. Go to Jam Admin Console.
  2. Go to Users -> Users & Members Lists.
  3. From the users tab, find the alumni users that need to be removed.
  4. Click on and expand the Action drop down.
  5. Click on 'Clear Profile'.
    clear profile.jpg
  6. Click Confirm on the popup.

Keywords

Alumni, Delete Alumni, Clear Alumni , KBA , LOD-SF-JAM-ALU , Alumni Users , How To

Product

SAP Jam Collaboration all versions