SAP Knowledge Base Article - Preview

2648287 - S/4HANA Output Control : Purchase order email output stuck in "Pending" status

Symptom

You are using new S/4 Output Management and you have made all the OPD configurations for email output for purchase orders (PO). The email output is generated successfully and in SOST you can see the message delivery attempted with message 718 and also see recipient received email with PO copy successfully. However the status of the email output is still in "Pending".


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Environment

  • Materials Management (MM)
  • SAP ERP Central Component
  • SAP ERP
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA 1610 ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

po, purchase, order, email, output, brf+, s4, s/4, management, e-mail, pending, status, stuck, sost , KBA , MM-PUR-GF-OC , Message determination and printing , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , How To

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